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Frequently Asked Questions


My Account
Do you have questions about creating an account, signing in to your account or retreiving a password? If you can't find the answers you need under the My Account section, please feel free to contact us at 1-888-592-2239 or at
International Shipping
Please create an account using the My Account feature. When you sign up, we will ask you for your shipping address. If your country does not appear in the dropdown menu, unfortunately we are not able to ship to you at this time.
If your country does appear, you will be able to calculate shipping costs during the check out process before you complete your order.
Every Liberty Talks product is backed by our full 90-Day Satisfaction Guarantee. If you are not totally satisfied with your product, please fill out the Returns Form and we will issue an exchange or a full refund for the price you paid. For other questions, please contact us at 1-888-592-2239 or at
Pricing and Billing
If you have a question about charges to your card or the price you paid for a program, please contact Customer Service at your earliest convenience.
Technical Support
If you are having trouble with the site, try refreshing the page or reopening your browser. For further questions, issues, or concerns, please contact customer service at your earliest convenience.
Downloadable Products
Click here to learn about Downloadable Product purchasing, downloading, and listening.